EPICOR ERP MODULES

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Epicor ERP is an integrated manufacturing and distribution software solution that enables you to plan, schedule, execute and monitor the entire manufacturing and distribution business. From raw materials to final product, Epicor ERP provides the greatest level of flexibility and agility possible. It is designed to support various manufacturing processes including discrete, make-to-order (MTO), engineer-to-order (ETO), configure-to-order (CT), mixed-mode and make-to-stock environments. Epicor 9 also extends to look after any after-market service committments.

Epicor’s ERP Core Modules comprises:

| Customer Relationship Management

Contact Management - enhance customer service,
- improve responsiveness and focus on business contacts
- make it easy to keep in touch with your customers and prospects
- Share customer information with entire organisation
- manage contact interactions through task management
Marketing Management – improve promotional ROI
- retain customers by targeting with the right programs and messages
- measure the success of your marketing campaigns
- understand your target market and improve communications
Lead & Opportunity Management – Increase sales revenues
- proactively manage the entire life cycle of opportunities within your sales territories
- equip sales people with the tool to convert more prospects to customers
- get more accurate sales forecasts
- automate many administrative tasks
HelpDesk (Case Management) – gain happy customer referrals
- improve productivity and effectiveness of your support centre
- deliver first rate service while controlling costs
- personalise high quality service from initial call to resolution
- manage current case load and respond quickly
Mobile connect
- Help your sales people stay connected with customers without requiring network connections
- Work anywhere a laptop can be taken
Information Worker
- Access desktop productivity tools used by 95% of business workers.
- Utilise Microsoft Office standard desktop applications
- Within Outlook have a secure seamless interface to Epicor CRM

Epicor's ERP Customer Relationship Management brochure

| Sales Management

Order Management – perfect the order to delivery process
- track orders from entry to final shipment
- produce perfect order fulfillment on demand
- effectively manage all new and change orders effectively on line
- meet all customer order processing style needs, eg blanket orders, price lists, credit checks, fulfillment, stock allocation, picking, packing, cross docking, multiple locations, and payment options.
- created jobs directly from quotes and enables the user to create, plan, schedule and release jobs against multiple lines and multiple releases
Demand Management – anticipate changes in customer demand
- reduce lead time for planning and procurement
- manage and schedule customer contracts
- automatically update changes using advanced EDI
- schedule forecasted deliveries in conjunction with MRP
Electronic Data Interchange (EDI)
Storefront
Sales connect

Epicor's ERP Sales Management brochure

| Service Management

Contract Management
Field Service
Returned Material Authorisation

Epicor's ERP Service Management brochure

| Product Data Management

Bill of Materials
Routings
Engineering Change and Revision Control
Product Lifecycle Management
Product Costing
Product Configuration

Epicor's ERP Product Data Management brochure

| Planning and Scheduling

Project Management
Forecasting and Master Production Scheduling
Materials Requirements Planning
Scheduling and Resource Management
Advanced Planning and Scheduling

Epicor's ERP Planning and Scheduling brochure

| Production Management

Job Management — a comprehensive production control solution designed for the planning, routing, scheduling, costing and tracking of products including assembled, manufactured and semi assembled products.
Lean Production
Manufacturing Execution System
Quality Assurance
Advanced Quality Management

Epicor's ERP Production Management brochure

| Supply Chain Management

Purchase Management
Sourcing and Procurement
Inventory Management
Advanced Material Management
Shipping and Receiving — provides a central application to monitor incoming and outgoing items whether they are shipments against an order, subcontract parts being sent to a supplier, raw material being received from a purchase order to a job or into inventory, or filling an order from stock
Warehouse Management
Handheld

Epicor's ERP Supply Chain Management brochure

| Financial Management

Global Engines
General Ledger
Accounts Payable
Accounts Receivable
Rebates — allows the entry, review and update of rebate programs that the company runs for its customers. It allows the entry of Rebate Contracts and the generation of rebate transactions
Tax Connect
Cash Management
Credit Card Processing
Multicurrency Management
Multicompany Management
Fixed Asset Management

Epicor's ERP Financial Management brochure

| Enterprise Performance Management

Trackers and Dashboards
Management Reporter
Budget, Planning and Forecasting
Operational Data Store and Data Warehousing
Scorecards & KPI’s

Epicor's ERP Enterprise Performance Management brochure

| Governance, Risk and Compliance

Risk Management
Security Management
Financial Governance
Global Trade Compliance
Environmental and Energy Management

Epicor's ERP Gorvernance, Risk and Compliance brochure

| Business Architecture

Epicor Ice
User Experience
Business Process Management and Workflow Management
Web 2.0
System Tools

Epicor's ERP Business Architecture brochure

| Global Business Management

Multicompany Management
Global Multisite Management
Multilingual Data Management
Master Data Management
Service Connect

Epicor's ERP Global Business Management brochure

Industry-Specific Manufacturing Software Solutions

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